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A cohort of Iowa Campus Compact VISTAs in Dubuque serve with four organizations, focused on assisting under-resourced individuals to improve their quality of life and thrive in the community. One of the four organizations, Project Concern, houses the 211 Information and Referral hotline, which provides an ongoing opportunity to gather and analyze the unmet needs of underserved populations in the community. In collective efforts this information can be shared to influence policies and projects within the community to better meet needs of vulnerable populations and increase quality of life, while empowering individuals to thrive in their community. This approach supports the systems change theory which will guide future work for the cohort and their collective efforts.